NOTE: Check listing for length availability.
I have 7yds, I will cut as ordered.
I will send extra to help with any missing stones so that your yardage count is accurate.
Velvet border ribbons are very soft. The glass rhinestones make this trim heavy so it has some weight.
Center mesh holds the rhinestones which are not glued but attached using flat back settings with prongs.
There are sporadic missing rhinestones but they can be fixed by moving the end stones into the missing spaces and re-attaching them.
No tools were needed as I repaired a small section for reference using my fingernail to open the prongs.
Hand washing is recommended.
The shop accepts Etsy payment methods and Paypal.
Where applicable, Etsy will charge you sales tax/VAT taxes.
International orders: buyers are responsible for any taxes or duty fees.
I have a flat shipping fee of $4.50. Free shipping on orders of $35 or more.
Orders mailed w/tracking reflect the date delivered. Please contact me if you do not receive it.
Shipping issues are handled on a case-by-case basis.
I refund any excess monies on international orders after calculating shipping + fees. International orders of $35 or more receive a credit of $4.50 towards their shipping costs.
Please contact me with any questions about international shipping.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Please contact me if you have any problems with your order.
PLEASE contact me for returns/exchanges. I handle all return issues on a case-by-case basis as every situation is unique.
I pay USA return shipping costs when the label is issued through Etsy returns. I cannot refund your shipping costs if you choose to send it back on your own.
If your order is marked as "Undeliverable" for any reason I will refund the purchase price but not the shipping fee.
International returns - buyer is responsible for return shipping costs.
Wholesale pricing is available on certain ribbons. Please contact me.
YES! I always combine orders and refund excess shipping - no need to contact me - I do it automatically.
Minimum orders for jacquard ribbon quantities start at 1000yds. I can certainly assist with this process but this is only for serious inquires. NO ONE will make you a personal jacquard ribbon for just a few yards. Contact me with any questions.
I offer shipping upgrade options. You can make your selection from your cart. Upgrades include a handling fee for my time and are NOT REFUNDABLE if you choose to return an item.
The postal service is dealing with issues regarding personnel shortages and high volumes of mail.
Until the packages are collected and scanned, "Pre-transit" means your package is somewhere waiting to move. Patience over delivery times is crucial - I believe everyone is doing their very best.
Most ship on the next business day but I try to ship ASAP which means sometimes they go out the same day. I leave myself an extra day as life can get in the way of living and many orders take time.
Despite Etsy's policy that the buyer pays return shipping (this is a policy I am unable to change in my shop)
I PAY ALL RETURN SHIPPING FEES IN THE USA.
The reason for the return is not important - if you don't love it then I want it back. Someone else can use it! Request a return and a pre-paid label will be issued. It's a simple, fast & easy process for the buyer. NOTE: Shipping upgrades are not refundable.
Feb 28, 2022
Beautiful ribbon and quick delivery.
Jul 21, 2021
Stunning ribbon. I am looking forward to working with it.