Thank you for visiting Ribbonworks Design Studio. I hope you enjoy looking through my lovely shop and creativity flows as ideas pop into your head. Looking for something specific? All inquiries are welcome.
The shop accepts Etsy payment methods and Paypal.
Where applicable, Etsy will charge you sales tax/VAT taxes.
International orders: buyers are responsible for any taxes or duty fees.
I have a flat shipping fee of $4.50. Free shipping on orders of $35 or more.
Orders mailed w/tracking reflect the date delivered. Please contact me if you do not receive it.
Shipping issues are handled on a case-by-case basis.
I refund any excess monies on international orders after calculating shipping + fees. International orders of $35 or more receive a credit of $4.50 towards their shipping costs.
Please contact me with any questions about international shipping.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Please contact me if you have any problems with your order.
PLEASE contact me for returns/exchanges. I handle all return issues on a case-by-case basis as every situation is unique.
I pay USA return shipping costs when the label is issued through Etsy returns. I cannot refund your shipping costs if you choose to send it back on your own.
If your order is marked as "Undeliverable" for any reason I will refund the purchase price but not the shipping fee.
International returns - buyer is responsible for return shipping costs.
Wholesale pricing is available on certain ribbons. Please contact me.
YES! I always combine orders and refund excess shipping - no need to contact me I do it automatically.
Minimum orders for jacquard ribbon quantities start at 1000yds. I can certainly assist with this process but this is only for serious inquires. NO ONE will make you a personal jacquard ribbon for just a few yards. Contact me with any questions.
I offer shipping upgrade options. You can make your selection from your cart.
The postal service is dealing with issues regarding personnel shortages and high volumes of mail.
Until the packages are collected and scanned, "Pre-transit" means your package is somewhere waiting to move. Patience over delivery times is crucial - I believe everyone is doing their very best.
Mostly on the next business day but I try to ship ASAP which means sometimes they go out the same day. I leave myself an extra day as life can get in the way of living and many orders take time.